Not a Happy Bunny....

Warning: I need to have a rant!

I have two issues these days that is driving me crazy:

1. The first relates to a particular Swedish furniture company which I have previously glorified.

 They do not deserve this anymore.

We had ordered a sofabed for the flat in Edinburgh.

This took 3 weeks to deliver.

We waited patiently.

The sofa arrived and

The Professor attempted to put it together.

Now, I am the practical person in this relationship and the wizz at putting flatpacked furniture together

(if I may say so myself...).

The Professor is the theorist and drives me mad LOOKING at the pieces while trying to figure out how to put it together.

Now, I was obviously not there and he was left to do this himself, bless him.

He called me rather upset saying the sofa has two left arms and no right arm...

I told him he was being silly and

he then sent me a picture from his phone clearly showing two identical arms... (technology, eh?)

Upon calling and complaining the unnamed Swedish furniture company it has taken them 1 week to come up with the following solution:

we will have to order a NEW sofa (another 3 weeks to wait) as they could NOT just send another arm... However, they are not willing to take the incomplete, unusable sofa back - that will be up to us to do as we "please" with... My question is, surely there must be somebody out there stuck with two right arms for THEIR sofa???

We have reached the end of our patience and

you might have guessed that the sofa is going back and we are cancelling the order!

Back to square one in finding another sofa we can agree on...

2. My second rant is about a domestic internet provider

(which also is part of a larger airline and credit card  company).

I am trying to get internet installed in a flat owned by my employer and this seems to be taking AGES (at least weeks!) and something which should be simple is proving to be very testing and complicated.

I am fed up calling the company, pressing one button after another in order to be able to speak with a LIVE person. 

I feel for the poor tenants in the flat having me running in and out with one engineer after the other to try to sort it out.

I am not a happy bunny but feel better for having had it all out now... ;-)